Business people in constant and long-term business relationships must learn to be reasonable in their client position because no provider will be willing to lose money because of their client's temper tantrums.
Instead of dealing with the bad character of a client, service providers choose to create justifiable fictitious charges that apply all the time in order to compensate for past or future losses, and that is not convenient either for the client or for the global economy.
Business people in their client position should be willing to accept that sometimes things do not go as smooth as they should. Sometimes additional costs apply due to the circumstances; and a smart client will be willing to accept these additional costs in a sporadically basis instead of forcing (with their bad attitude) a service provider to fix a fee that at the end will be a permanent cost.
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